At ZELCROFT LLC, we are committed to providing you with efficient and reliable shipping services. Below are details about our shipping terms and procedures:
- Shipping Methods
We currently only offer shipping services within the United States. All orders will be processed using the following major shipping companies:
United States Postal Service (USPS)
FedEx
UPS (United Parcel Service)
- Shipping Time
Processing Time: Once we receive your order, the processing time is typically 1-3 business days. Processing time may be delayed during peak seasons.
Shipping Time: Shipping time varies depending on the chosen shipping method and destination. Standard shipping time within the United States is typically 3-7 business days.
- Shipping Costs
Shipping costs will be calculated based on your chosen shipping method, order weight, and destination. Specific shipping costs will be clearly displayed during checkout. We may offer free shipping on orders over a certain amount; please see our promotions page for details. - Order Tracking
After your order is shipped, you will receive a confirmation email containing your order number and tracking information. You can use this information to track your package status in real time on the shipping company’s official website. 5. Incorrect Address
Please carefully check your shipping address when placing your order. We cannot be held responsible for packages not being delivered due to an incorrect address. If you find any address errors, please contact us as soon as possible via email or phone to correct them. - Problems Encountered
If any problems occur during shipping, such as package delays, loss, or damage, please contact our customer service team immediately. We are dedicated to providing support and assisting you in resolving any related issues.
Thank you for choosing ZELCROFT LLC. We look forward to providing you with a superior shopping experience! If you have any further questions, please feel free to contact us.